Privacy Policy

HomeChargerMatch (“HomeChargerMatch”, “we”, “our” or “us”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, and protect personal information when you use the HomeChargerMatch website and services (the “Website”).

1. OUR PRIVACY COMMITMENTS

We do not sell your personal information. We only disclose personal information to service providers where necessary to provide a service you have requested, or where permitted by law. Our charger recommendations are generated independently from commercial referral arrangements.

2. WHAT PERSONAL INFORMATION WE COLLECT

We collect general information necessary to provide our services and connect you with appropriate solutions. This primarily includes:

• Name
• Email address
• Phone number
• Postcode or suburb
• General technical information automatically generated by your browser

We may also collect information you choose to provide about your vehicle, home electrical setup and charging preferences. We use this information to generate recommendations and, where applicable, help arrange an initial consultation about installation.

3. SENSITIVE INFORMATION

We do not intentionally request or collect sensitive information. Please do not enter sensitive information into free-text fields.

4. HOW WE COLLECT & USE INFORMATION

We collect personal information through direct interactions with our forms, recommendation tools, and general Website usage. We use this information to:

• Generate personalized charger recommendations
• Provide requested services and respond to enquiries
• Contact you about your recommendation and, where applicable, connect you with a participating EV charger installer for an initial consultation.
• Maintain Website functionality, security, and improve user experience

5. RECOMMENDATION INDEPENDENCE & COMMERCIAL LINKS

Charger recommendations are based on the information you supply and our internal methodology. Recommendations are strictly independent and are not influenced by commercial relationships, affiliate links, or referral fees.

6. WHO WE SHARE INFORMATION WITH

When you submit a recommendation request and agree to be contacted, we may share your contact details, postcode and relevant vehicle, home and charging information with a participating EV charger installation provider or licensed electrician so they can contact you about an initial consultation and possible installation pricing. We also use trusted third-party service providers for hosting, databases, and email delivery.

7. DATA SECURITY & RETENTION

We take reasonable technical and organizational measures to protect personal information. We retain data only for as long as reasonably necessary for the purposes described in this policy, or to comply with legal obligations.

8. COOKIES

Our Website uses lightweight, essential browser storage to save your progress. We do not employ aggressive third-party advertising tracking pixels for cross-site advertising.

9. PRIVACY REQUESTS & COMPLAINTS

You may contact us to request access to, correction of, or deletion of your personal information. If you have a concern about how we handle your data, please reach out to us directly so we can investigate and resolve the issue.

10. CHANGES TO THIS POLICY

We may update this policy periodically to reflect changes to our services or legal obligations.

11. CONTACT

HomeChargerMatch
ABN 80 568 911 952
Contact Form